![]() To verify that you've successfully enabled or disabled Exchange ActiveSync for a user mailbox, do one of the following: For more information about how to do this, see the "Bulk edit user mailboxes" section in Manage user mailboxes. You can enable and disable Exchange ActiveSync for multiple user mailboxes by using the EAC bulk edit feature. To enable Exchange ActiveSync, click Enable Exchange ActiveSync. To disable Exchange ActiveSync click Disable Exchange ActiveSync.Ī warning appears asking if you're sure you want to disable Exchange ActiveSync. Under Mobile Devices, do one of the following: On the mailbox properties page, click Mailbox Features. In the list of user mailboxes, click the mailbox that you want to enable or disable Exchange ActiveSync for, and then click Edit. In the Classic EAC, navigate to Recipients > Mailboxes. Use the Classic EAC to enable or disable Exchange ActiveSync A message Email app settings updated successfully is displayed. To enable Exchange ActiveSync, for the Mobile (Exchange ActiveSync) option, when the button is Disabled, set to Enabled.Ĭlick Save to save your change. To disable Exchange ActiveSync, for the Mobile (Exchange ActiveSync) option, when the button is Enabled, set to Disabled. In the Manage settings for email apps display pane, do one of the following. Under Mailbox settings > Email apps, click the Manage email apps settings link. A display pane is shown for the selected user mailbox. In the list of user mailboxes, click the mailbox that you want to enable or disable Exchange ActiveSync for. In the new EAC, navigate to Recipients > Mailboxes. Use the new Exchange admin center to enable or disable Exchange ActiveSync Visit the forums at Exchange Online or Exchange Online Protection. Having problems? Ask for help in the Exchange forums.
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